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Refund Policy

Please read these carefully prior to placing your order with The Bowls.

  • Once placed, orders cannot be changed or cancelled.
  • All prices quoted include 6% GST.
  • Delivery time is approximately 45-65 minutes (unless otherwise advised) and is subject to weather and traffic conditions (and busy periods).
  • All deliveries are only processed after full payment is made.
  • Payment methods are Visa, Mastercard, and Online Banking.
  • Customer information is collected for the purpose of processing your order for our services. You agree that by disclosing your information to us, we may a create a database record about you, and that we may share this information with third parties necessary to process your order (i.e. credit card companies).
  • Menus, Items, Prices and Descriptions may change anytime without notice.
  • The Bowls will not accept responsibility or liability for any illness, injury, food allergies or symptoms you may incur from using this service.
  • The Bowls reserves the right to refuse a refund or replace meals that have been tampered with and / or eaten by the customer (you), or have been incorrectly ordered by the customer (you).
  • If The Bowls finds you have provided misleading information to us, whether it be fake or stolen credit card details, bogus delivery addresses or surnames, we reserve the right to forward your details on to Police and refuse delivery.
  • The Bowls reserves the right to refuse delivery to any group or individuals who are abusive and / or intoxicated.